Lifewoven Shipping Policy

Thank you for shopping with Lifewoven! This Shipping Policy outlines how we process, package, and deliver your orders. Please read it carefully before placing an order.

1. Order Processing Time

• Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays).
• During sale periods, product launches, or peak seasons (e.g., holidays), processing may take an additional 1–2 business days.
• You will receive a confirmation email once your order has been placed, and a shipping confirmation email with tracking information once it ships.

2. Shipping Methods & Delivery Times

Delivery times are estimates and begin from the date of shipping, not the date of order. Actual delivery times may vary due to carrier delays, weather, or other unforeseen circumstances.

3. Domestic Shipping

We currently ship to all addresses within [Country/Region]. Standard shipping rates and timelines apply as outlined above.

4. International Shipping

• We ship to select international destinations, including [list countries/regions, or "most countries worldwide"].
• International orders may take 7–21 business days to arrive, depending on destination and customs processing.
• Customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in the order total and are collected by the carrier or local customs office upon delivery.
• Lifewoven is not responsible for delays caused by customs clearance.

5. Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight/size, and selected shipping method. Any applicable free-shipping thresholds will be automatically applied at checkout.

6. Order Tracking

Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

7. Address Accuracy

Please double-check your shipping address before completing your order. Lifewoven is not responsible for orders delayed or lost due to incorrect or incomplete address information provided at checkout. If you notice an error, contact us immediately at [support email] — we'll do our best to correct it before the order ships.

8. Lost, Delayed, or Damaged Packages

• Lost packages: If your tracking shows delivered but you haven't received your order, please contact us within [X] days so we can investigate with the carrier.
• Delayed packages: While we aim for accurate delivery estimates, Lifewoven is not liable for delays caused by the shipping carrier, customs, or events beyond our control (e.g., weather, strikes).
• Damaged packages: If your order arrives damaged, please email us at [support email] within [X] days of delivery with photos of the damaged item and packaging, and we'll arrange a replacement or refund.

9. Multiple Shipments

Orders containing multiple items may occasionally ship separately (from different fulfillment locations). You will not be charged extra shipping fees for split shipments, and you'll receive tracking information for each package.

10. P.O. Boxes & Military Addresses (APO/FPO)

We [do / do not] ship to P.O. Boxes and APO/FPO addresses. [If yes: Please note delivery times to these addresses may be longer than standard estimates.]

11. Order Changes & Cancellations

Once an order has entered processing, we may be unable to modify or cancel it. Please contact us as soon as possible at [support email] if you need to make changes.

12. Contact Us

If you have any questions about your shipment or this policy, reach out to our support team:

• Email: [support email]
• Phone: [phone number, optional]
• Hours: [customer service hours]